1. Introduction
Alfakoolitus OÜ ("we," "our," or "us") is committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
Company Details:
- Company Name: Alfakoolitus OÜ
- Registration Number: 14787185
- Address: Ida-Viru maakond, Narva linn, P. Kerese tn 24-28, 21007
- Email: [email protected]
2. Information We Collect
2.1 Personal Information
We may collect personal information that you voluntarily provide when you:
- Register for our courses
- Contact us through our website
- Subscribe to our newsletter
- Participate in our online classes
This information may include:
- Name and contact information (email, phone number)
- Educational background and Japanese language level
- Learning goals and preferences
- Payment information (processed securely through third-party providers)
2.2 Automatically Collected Information
We automatically collect certain information when you visit our website:
- IP address and browser information
- Device information and operating system
- Website usage data and analytics
- Cookies and similar tracking technologies
3. How We Use Your Information
We use collected information for the following purposes:
- Providing and improving our Japanese language courses
- Communicating with you about our services
- Processing payments and managing your account
- Sending educational content and course updates
- Analyzing website usage to improve user experience
- Complying with legal obligations
4. Information Sharing and Disclosure
We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except in the following circumstances:
- Service Providers: We may share information with trusted third-party service providers who assist us in operating our website and conducting our business
- Legal Requirements: We may disclose information when required by law or to protect our rights and safety
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred
5. Data Security
We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- Secure data transmission using SSL encryption
- Regular security assessments and updates
- Access controls and authentication procedures
- Employee training on data protection
6. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including:
- Active student accounts: Duration of enrollment plus 3 years
- Contact form submissions: 2 years
- Website analytics: 2 years
- Legal and tax records: As required by applicable law
7. Your Rights
Under applicable data protection laws, you have the following rights:
- Access: Request copies of your personal information
- Rectification: Request correction of inaccurate or incomplete data
- Erasure: Request deletion of your personal information
- Portability: Request transfer of your data to another service
- Objection: Object to certain processing of your data
- Restriction: Request restriction of processing
To exercise these rights, please contact us at [email protected].
8. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your website experience. For detailed information about our cookie practices, please refer to our Cookies Policy.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.
10. Children's Privacy
Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.
11. International Data Transfers
As an Estonian company, we primarily process data within the European Union. If we transfer data outside the EU, we ensure appropriate safeguards are in place to protect your information.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on our website and updating the "Last updated" date.
13. Contact Information
If you have any questions about this Privacy Policy or our data practices, please contact us:
- Email: [email protected]
- Phone: +372 55965762 or +372 55508968
- Address: Ida-Viru maakond, Narva linn, P. Kerese tn 24-28, 21007
14. Governing Law
This Privacy Policy is governed by the laws of Estonia and the European Union General Data Protection Regulation (GDPR).